Refund Policy

Since our service delivers a digital credit report instantly upon successful payment, refunds are generally not applicable once the report has been generated and delivered.

If your payment is deducted but the credit report is not generated or delivered due to a technical error on our end, you are eligible for a full refund within 5-7 business days.

If you were charged multiple times for a single report request due to a system error, the duplicate charges will be refunded within 5-7 business days.

• Email support@loanpointindia.com with your transaction ID.
• Include your registered mobile number and email.
• Briefly describe the issue.
• Our team will respond within 48 hours.

Refunds will be credited back to the original payment method (UPI, card, netbanking) used during the transaction.

• Report delivered but customer disagrees with the score (score accuracy is determined by the credit bureau).
• Incorrect PAN provided by the user resulting in a mismatched report.
• Change of mind after successful report delivery.